Returns & Exchanges
At AbracadabraNYC, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Carefully place the items in their original, unopened packaging with all tags attached to ensure they are protected during transit.
- 3.Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, we will process your refund to the original payment method within 5-7 business days.